www.independent.co.uk/news/uk/home-news/...s-error-9024556.html

I know what they going through happened to me once, they didn't put my details on system got backdate but not the point.

IDS and ITK are both thinking what a jolly good show.

Food banks are closed on Christmas.

But if...

"The DWP said claimants would receive their money within three hours if they called the department or a Jobcentre by 5pm on Christmas Eve"

Then why cant they all be corrected in three hours whether the claimants telephoned them or not?

This it what pisses us off, we are the ones who suffer from their mistakes, if the money doesn't clear in 3 hours it can take up to 3 days. We had to wait 4 days as they put our claim in the wrong cycle, we went to pillar and post to sort it out and someone sat us down and went through our claim properly, they discovered what was wrong.

How does IDS get away with it ?

Will there be an investigation about the error ?
No Civil Servants are looked after.

Merry Christmas Honey